| Our joy lies in your smile as your satisfaction is our first aim. To better fulfill your needs as well as to give our help in time, we offer One-Business-Day Email Service including Pre-sale Service to Try-Persons and After Service to Customers, which doesn't count the weekends or holidays. No matter when you have problems or questions, please do feel free to contact us to find the help and answer in time.
Product Purchasing & Customer Assistance
Any questions on sales, purchase, license codes, new release, upgrade etc, please write to sales@imtoo.com.
Product Inquiries & Technical Support
Any inquiries or problems related to technical support, use of product etc, please contact our support team at support@imtoo.com.
Besides, we offer special contact emails to those who want to join in our affiliate program or make cooperation with us to make sure your emails will reach the right person who takes care of this issue.
Affiliate Program
Any site is welcome to join in our Affiliate Program. If you have any questions, please write to affiliate@imtoo.com. For details about this program, please visit our affiliate page at http://www.imtoo.com/affiliate.html.
Cooperation Bay
ImTOO Software Studio is active to broaden the methods of distributing our software and to make cooperation with any company that would like to resell or OEM our software as well as to start cooperation in other legal manners. For this kind of issue, please write to: cooperation@imtoo.com.
Bug Report
Finding where our software is short in is the best way to perfect it as well as to guide us. If you found any bug in using our software, please report it to our support team directly at support@imtoo.com which we check daily.
Note:
when making the report, please make sure to include the following information:
- Product name and version
- OS of your computer
- Your name and Email address
- Content of the bug
After receiving it, we will make an instant test according to your description and try our best to solve it and perfect it. Please be aware that the clearer you describe the bug the more likely we can solve it soonest. Thanks million in advance for your attention and support to our products! We will work hard to offer better software in the following days.
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