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ImTOO DVD to Video for Mac FAQ

Mac Version
Q1: For most of DVDs, so long as I put them into my DVD drive, your program will recognize them and load their content into automatically. But for some of them, it seems that nothing happens though I have inserted them for a long time. How can I load DVD in this situation?

Q2: According to the web description, your program should be able to support many different output formats. But I do not know how to select those formats. Can you tell me?

Q3: After my DVD was converted, I noticed that the output file was not in the exact audio track and subtitle I want. How can I set those options?

Q4: There are many output options in the "Profile" list. But I just want to backup my favorite DVDs on my Mac. So could you please tell me what the best format I should choose? I hope that I can get output files in better quality as well as in proper file size. It should not be too large.

Q5: I want to name the output files in my own way. Could you tell me what I should do with your program before converting?

Q6: I just want to get a small clip of my DVD. How can I do it?

Q7: Is it possible to change the path where the snapshot is to be saved during the preview? And what should I do?

Q8: How can I find the output files after the conversion?

Q9: After the conversion, I am not satisfied with the quality of the output file. Is it possible to get better qualities in both video and audio?

Q10: There are two kinds of profiles your program offers for iPod conversion job, 320x240 and 640x480. What is their difference?

Q11: After I got iPod output files, how can I import them into iPhone?

Q12: I found many similar profile options in the list, several for iPod and others for iPhone. What are their differences?

Q13: After I got Apple TV output files, how can I import them into Apple TV?

Q14: My original DVD is a 16:9 one. But after the conversion, I got a 4:3 file. Can I keep the original aspect?

Q15: I convert my DVD to iPhone format. And the output file can be played well on my Mac. But after I sync the file into iPhone by iTunes, I can only get a black video content during the playback on the iPhone. Why?

Q16: I have tried to sync the output files into iPhones through iTunes. But it seems that iTunes refuses to accept them. It gives me the message that the file can not be played in iTunes. Why?

Q17: In the output file, I found that the position of subtitle is not very proper. Is it possible that I can move it up or down a little?

Q18: I do not think that the picture in the output file is bright enough. Can I modify it?

Q19: My DVD is recognized as certain titles after it is loaded into your program. How can I get each chapter converted in this situation?

Q20: What is the best audio format that can be played in iPod or iPhone?

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