ImTOO HD Video Converter for Mac FAQ

A: If you want to run this program on your Mac, here are the minimum requirements:

• Intel® processor
• Mac OS X v10.5 - 10.6, Snow Leopard support
• 512MB or above RAM
• 100MB available disk space for installation
• Super VGA (800×600) resolution, 16-bit graphics card or higher

A: Please download this it from our website at http://www.imtoo.com/products-mac-download.html

A: First please run the ImTOO HD Video Converter for Mac and click ‘Help > Enter License Code…’ option to open 'Registration’ window. Then copy and paste your license code and user name in corresponding text boxes to register.

A: You just need to click ‘Add Files’ button to load video/audio files into the file list and check items you want to convert, select the needed profile and then click ‘Convert Checked Item(s)’ button to start your video converting.

A: You need highlight it first and run ‘Properties’ item in the ‘File’ menu. Then you can read the information of the file, such as Bit Rate, Frame Rate, in the following dialog-box.

A: On the top right, beside the item ‘Basic Settings’, there is a button called ‘Show Advanced Profile Settings’. An extendable panel will show other settings after clicking it. You can set audio Bit Rate and Sample Rate, as well as other items there.

A: If you select WMA and MP3 as output formats, you can edit the Tag information for the files. All the items of Tag information are also in the ‘Advanced Profile Settings’.

A: Before you modify anything, you must highlight the file you want to convert in the program. Besides the values we have offered, you can simply enter a number you want for the conversion of most output formats, such as audio Bit Rate, Sample Rate. Sometimes, it would be limited by the output format and other conditions.

A: It can be done by the ‘Save As’ button. After you finish the modifications, please click this button and finish other jobs following instruction. After the profile is created, you can delete or re-name it as you like.

A: Yes. You need set ‘Start Time’ and ‘Length’ to get the clip you want. It is on the ‘Advanced Profile Settings’ panel. First of all, you should highlight your video file in the program. And then enter correct values for ‘Start Time’ and ‘Length’, which can be found on the rightpanel of the interface. For example, if you want the first 3-minute-clip from the 10 minutes of the whole movie, please enter ‘00:00:00’ for ‘Start Time’ and ‘00:03:00’ for ‘Length’.

A: Maybe you have set a smaller value for audio bit rate which is also on the ‘Advanced Profile Settings’ panel. Please try larger one for it. Generally speaking, the default value we offer can assure a good result.

A: If you want to get same source, title or chapter, converted into different target files with different formats or different configurations, this function will help you. It will be activated after you highlight the loaded file you want to convert. After clicking it, a new profile item is added below the file that you chose so that you can highlight it and select any other profiles for it.

A: We have a small tool in the ‘Tools’ menu, Bit Rate Calculator. By this tool, you will get the proper values for video and audio Bit Rate respectively according to the output size you enter there. Once again, you must highlight the title or chapter that you want to convert first. What you decide there will be shown in the relevant items on the right automatically after you confirm them.

A: Do you have iTunes installed? It is a must. Please download it from www.apple.com. The transfer must be done by this tool’s assistant. At the bottom of the main window, you can choose ‘output to iPod’, 'output to iPhone’, ‘'output to iPad’ or 'output to iTunes’from the drop-down list right next to ‘Open’ button.

A: Please just click the down arrow right next to ‘Open’ button and select ‘Output to PSP’ from the drop-down list before converting.

A: The default settings which we offered for 3GP output are those requested by most of mobile phones. If you want to get better quality, please select ‘MPEG4’ as video codec instead of ‘H.263’, as well as set a larger number for video bit rate and video size. They will produce a file with better quality but you must be sure that those settings can also work with your phone.

A: Maybe your phone requires different settings from what we offer which can work for most of phones. Can you get to know what proper settings for frame rate and others your phone can support? If you have no clear idea about it, please send e-mail to our support team at support@imtoo.com and they will help you out.

A: Maybe your PPC can not support the video size which you use in the conversion. It might be too large to be afforded by PPC. Please lower it. Actually, we have offered several options for certain models of PPC in the ‘Profile’ list. If you use those options, the output files will be played well.

A: The default audio codec for 3GP output is ‘Amr_nb’, which cannot support higher value for bit rate and sample rate. You need to select ‘mpeg4aac’ as audio codec first in the list so as to modify other audio settings.

A: As far as the output quality is concerned, H.264 would provide the best. But it is larger in output size and slower in the conversion speed. If you only want to get the better quality, you just need H.264 profiles.

A: It depends on the model and the version of its firmware. Only higher version can support AVC output and 480x272 output files. If you are using the early version and model, you' d better only use ‘PSP MPEG4 Video’ profile.