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ImTOO iPad Mate Platinum FAQ

Windows Version
Q1: what are system requirements for ImTOO iPad Mate Platinum?

Q2: Where can I download ImTOO iPad Mate Platinum?

Q3: How to register to get the full version of ImTOO iPad Mate Platinum after getting my license code?

Q4: What could I do by using ImTOO iPad Mate Platinum?

Q5: Is it possible to connect several Apple devices simultaneously to share files on my iPad with my friends?

Q6: What I want to do is transfer DVD movies I have already onto my iPad so I can watch them on the plane. Could you help me?

Q7: Does your transfer software handle converting and moving AVI and WMV files to the iPad easily without a lot of tweaking or knowledge of video file settings?

Q8:  I just want to watch YouTube videos on my iPad with my friends during a recent trip. What can ‘Download Online Video’ do for me?

Q9: What does ‘Make iPhone Ringtone’ mean?

Q10: How should I do to export photos and videos shot by my Apple device to my computer?

Q11: I cannot use iTunes to import ringtones made by ImTOO iPad Mate Platinum into my iPhone. Why?

Q12: How do I customize the folder path to save the temporary files in video converting?

Q13: I tried to log on the websites provided in this program, but failed. Why?

Q14: I found that iTunes supports to import files from PC to Apple devices and cannot export files from the device to PC. Does this program resolve this issue?

Q15: When I transfer music to iTunes library, I get a message: Please first check ‘Copy files to iTunes Music folder when adding Music to Library’ in iTunes advanced setting. What should I do?

Q16: My iPad is OK but it seems that it cannot be recognized by your program. What should I do?

Q17: If I use your program, do I need to keep iTunes installed on my computer?

Q18: In your program, my recognized iPad files are less than the original. Why and how can I find the others?

Q19: I have 300 files in iPad. But after loading other 200 files into iPad by your program, it shows only 485 files. Why and where are the other 15 files?

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